Returns & Exchanges
At Strength Side, we stand behind our gear; if your equipment doesn't meet your performance standards, you can return or exchange it within 30 days of delivery. All items must be in original, unused condition with tags attached to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original boxing.
- 3.Ship the Gear
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's progress.
- 4.Quality Inspection & Refund
After our warehouse team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.